{"id":271,"date":"2020-02-07T22:57:16","date_gmt":"2020-02-07T22:57:16","guid":{"rendered":"https:\/\/neomolly.com\/public\/?post_type=ufaq&#038;p=271"},"modified":"2020-02-07T23:19:57","modified_gmt":"2020-02-07T23:19:57","slug":"i-try-to-reset-my-password-but-it-doesnt-work-i-get-the-session-has-expired-try-again","status":"publish","type":"ufaq","link":"https:\/\/neomolly.com\/public\/ufaqs\/i-try-to-reset-my-password-but-it-doesnt-work-i-get-the-session-has-expired-try-again\/","title":{"rendered":"I try to reset my password but it doesn&#8217;t work &#8211; I get &#8220;The session has expired. Try again.&#8221;"},"content":{"rendered":"<div  class=\"ewd-ufaq-faq-list ewd-ufaq-page-type-load_more ewd-ufaq-category-tabs-\" id='ewd-ufaq-faq-list'>\n\n\t<input type='hidden' name='show_on_load' value='' id='ewd-ufaq-show-on-load' \/>\n<input type='hidden' name='include_category' value='' id='ewd-ufaq-include-category' \/>\n<input type='hidden' name='exclude_category' value='' id='ewd-ufaq-exclude-category' \/>\n<input type='hidden' name='orderby' value='date' id='ewd-ufaq-orderby' \/>\n<input type='hidden' name='order' value='asc' id='ewd-ufaq-order' \/>\n<input type='hidden' name='post_count' value='-1' id='ewd-ufaq-post-count' \/>\n<input type='hidden' name='current_url' value='\/public\/wp-json\/wp\/v2\/ufaq\/271' id='ewd-ufaq-current-url' \/>\n\t\n\t\n\t<div class='ewd-ufaq-faqs'>\n\n\t\t<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns-1 ewd-ufaq-faq-display-style-border_block ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-271-jS04pj5pKe' data-post_id='271'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-square'>\n\t\t\t<span >L<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tI try to reset my password but it doesn&#8217;t work &#8211; I get &#8220;The session has expired. Try again.&#8221;\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<p>The reset password email you receive has a link that expires 15 minutes after reception.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Make sure you are using the latest password reset email that you received.<\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li>Verify your junk mail folder. The password reset email might be there.<\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li>After clicking on &#8220;Forgot your password?&#8221;, Molly is asking for your email address. When you enter the email address make sure you enter it properly. Capital letters and lower case letters are treated differently so we should pay attention to it. For example, some smartphone are automatically entering a capital letter as the first letter you type and could lead to issue with reseting the password. You will then get a message saying that the session has expired.<\/li><\/ul>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-categories'>\n\t\n\tCategories:\n\t\n\t\tAdministration\n\t\n\t\tEnglish\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-back-to-top'>\n\t\n\t<a class='ewd-ufaq-back-to-top-link'>\n\t\tBack to Top\t<\/a>\n\n<\/div>\n\t\t\n\t<\/div>\n\n<\/div>\n\t<\/div>\n\n\t\n<\/div>","protected":false},"excerpt":{"rendered":"<p>L I try to reset my password but it doesn&#8217;t work &#8211; I get &#8220;The session has expired. Try again.&#8221; The reset [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","ufaq-category":[30,31],"ufaq-tag":[],"class_list":["post-271","ufaq","type-ufaq","status-publish","hentry","ufaq-category-administration","ufaq-category-english"],"_links":{"self":[{"href":"https:\/\/neomolly.com\/public\/wp-json\/wp\/v2\/ufaq\/271","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/neomolly.com\/public\/wp-json\/wp\/v2\/ufaq"}],"about":[{"href":"https:\/\/neomolly.com\/public\/wp-json\/wp\/v2\/types\/ufaq"}],"author":[{"embeddable":true,"href":"https:\/\/neomolly.com\/public\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/neomolly.com\/public\/wp-json\/wp\/v2\/comments?post=271"}],"wp:attachment":[{"href":"https:\/\/neomolly.com\/public\/wp-json\/wp\/v2\/media?parent=271"}],"wp:term":[{"taxonomy":"ufaq-category","embeddable":true,"href":"https:\/\/neomolly.com\/public\/wp-json\/wp\/v2\/ufaq-category?post=271"},{"taxonomy":"ufaq-tag","embeddable":true,"href":"https:\/\/neomolly.com\/public\/wp-json\/wp\/v2\/ufaq-tag?post=271"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}