The reset password email you receive has a link that expires 15 minutes after reception.

• Make sure you are using the latest password reset email that you received.

• Verify your junk mail folder. The password reset email might be there.

• After clicking on « Forgot your password? », Molly is asking for your email address. When you enter the email address make sure you enter it properly. Capital letters and lower case letters are treated differently so we should pay attention to it. For example, some smartphone are automatically entering a capital letter as the first letter you type and could lead to issue with reseting the password. You will then get a message saying that the session has expired.